Tag Archives: people

leadership, football and why I lost interest in the latter

One of my regular followers of my Monday Musings column has just texted to ask if tomorrow’s effort will cover the England football team’s failures in the World Cup. I said that could offer some thoughts but, as I haven’t watched a ball kicked in this competition, I don’t feel qualified to make any comments.

“You’ve not watched it?” he responded, disbelief reverberating through the his keypad over the ether to my phone. Well no. I last watched a professional game way back in the early 1990s, England v Georgia at Wembley to be as precise, and I haven’t been to a league game since the mid 80s.

I used to love football. I watched, played and refereed for years, but then some idiot said that stadiums had to be all seated, but failed to invoke the death penalty for anyone who failed to remain seated. What is the point of implying that the crowd can’t stand to watch then allow them to do just that? Bloody stupid idea.

The whole pleasure of going to a league match was getting there 45 to 90 minutes before the kick off, staking your claim on a bit of terrace and then being part of the immense jigsaw that would assemble around you until the game was over. Those who’s bladders couldn’t take the strain could take a spot near an exit, but the die hards would stay put for the duration. If it was a big crowd you’d take in turns to breathe.

So the concept of taking away the terraces so that we could all sit down in supposed safety to watch then allowing everyone to stand up anyway just ruined the game for me and I stopped going. Later the cost made it not worth the money anyway and then the ridiculous fad of long shorts made it plain unwatchable for me so TV viewing went down the leg side (to borrow a cricketing expression) as well.

As to the England v Germany result today I understand that we got drubbed after some unconvincing performances in the group matches. As to why, I’m reminded of something that Billie Jean King* (or Moffitt as I really still remember her) once said, along the lines of champions are afraid of losing, the rest are afraid of winning.

Anyone who has played knows the feeling. The ball is coming your way, and you know that, if you catch it just right on the volley, the perfect pass to split the defence is on. Or maybe the goal is there, and the perfect volley will bury the ball in the top corner. But you only have to be a fraction out on that volley and it ain’t going to happen, so you have a choice; go for it, or take the soft option? Champions will always go for it.

I’d like to say that, in my playing days, I never took to soft option, but I did more often than I am proud of. I did learn from that though, and took that lesson into my business life. That would have to be all I can offer on the subject of leadership in this case – accepting responsibility for your own actions and always being prepared to do the hard thing when it comes your way.

(*Talking briefly of tennis, and with Wimbledon under way, I feel another blog coming on about why I haven’t watched that for years either, but that’s another story. Watch this space).

Tomorrows Monday Musings is on customers, and will go out at about 0600 UK time, Monday 28 June.

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what price 15 feet of tarmac?

Pretty much every Saturday morning it is my pleasure to treat the Wokingham Wonder to a run out so that I can buy her a late breakfast and give her the chance to spend her pension.

We don’t go quite as far afield as we used to, but we have a selection of decent city or town centres all no more than 45 to 50 miles from home and that provide a nice run through the Cotswolds, the Mendips or over the Marlborough Downs. So a nice relaxed drive will see us parking up at our destination of choice about an hour after I’ve fired up Jennifer Jaguar on the driveway at home.

Now I say a nice relaxed drive, and that is what I aim at. On the dual carriageway I can lock down cruise control at 70 mph (indicated, actually about 67.5) and drive for much of the distance with the occasional touch  of the thumb on the Resume button to get us out and back into the cruise.

But every Saturday for the last 5 weeks we’ve passed at least one accident site on the way home (one black Saturday there were three in the space of 20 miles). Flashing lights, clumps of people standing round with mobile phones pressed to their ears, emergency services in attendance and bits of car and assorted fluids to avoid.

Amongst the common denominators are that these accidents have all been at either where a dual carriageway narrows to single, or at an exit or entrance slip road (or ramp for my US readers) and that they have all been the result of someone desperate to shove their way in or out of the traffic.

So what price are these people paying for that extra 15 feet of tarmac that they were so desperate to occupy? Not only has someone spoiled their own day out they have ruined someone else’s and, if the traffic tailback gets heavy, inconvenienced many others. And then there are longer term consequences for all parties in terms of loss of transport, cost and so on (as well as for all of us in the rising cost of our insurance cover).

Does it really matter that much to overtake just one more car before the exit? Can you not just slow and lose a couple of seconds to make sure that you join the traffic flow safely?

Trading a bit of paint and a bit of panel damage seems to me to be a pretty stupid value to put on a short piece of highway, but in one accident site we passed yesterday someone was so desperate for a short stretch of Mr McAdam’s finest that they traded their life.

So I’ll ask again; what price 15 feet of tarmac?


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letters to the editor number 6 – bad language in public

Sir

Filling up the Jaguar with unleaded this morning the Wonder of Wokingham pointed out a bumper sticker on the car in front. I’ll not repeat it here, but it contained a four letter word that we both felt should not have been there.

How is it that the Police can prosecute a child for chalking a hopscotch pattern on the pavement and yet others are freely allowed to print, sell and display offensive bumper stickers?

Yours faithfully

Disgusted of Dorcan

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cabinet mobile phone ban

About time too. If you are at a meeting you are there for a reason, and leaving your mobile (cell) phone on is both rude and unprofessional.

It’s rude because you should be respecting your colleagues and devoting your full attention to the meeting.

It’s unprofessional because your job for the duration of the meeting is to participate in the meeting.

Distractions like phones should play no part. Turn them off and put them away out of sight. No leaving them on the desk in silent mode; switch off and put away. The world isn’t going to stop if you’re off the airwaves for a couple or three hours.

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a good day really

I woke to blue skies and sunshine and the 13 year blight of the champagne Marxists finally over. Despite the weather on the South coast being none too good I signed up a new client for one of my business mentoring packages so, all in all, it’s been a good day really.

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more fun with the national health service

I had to go over to my local health centre last week for a periodic check up. As I’m getting closer to three score years it’s good to keep a check on how the old body is doing, and I’m pleased to say that it’s not too bad at all. A couple of things I need to watch, but I’m doing better than maybe they thought, and this is the issue. I knew that I was doing better than the numbers that they told me I needed to be around because I had the same set of blood tests a couple of months ago at the hospital.

Bearing in mind that we are talking about two establishments both part of the Swindon NHS trust and barely two miles away from each other as the crow flies why is the information not shared?

How much time was wasted on two appointments for the tests, two more appointments for the results, two sets of postage to send the samples plus all of the consumables involved, two lots of tests?

I know the anti big brother mob are rabidly against centralising information, but this is an area where surely it would have made sense to have made the first test results available to my general practioner’s office? With all the waste in costs why oh why does this sort of thing go on?

When I had the first of the two operations at the NHS hospital I signed a form and that released all of my notes and test results from the private hospital that I had seen previously about that health issue, so if we can swap data between the private and public services, why can’t two parts of the same public service do the same?

What saddens me most is that money and time has ben wasted on me that could have benefited somone who really needed it. This government has done so much damage to the NHS it is hard to believe that it was a Labour party idea in the first place.

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fun with words number 78 – more media mayhem

Sat with the Wokingham Wonder having dinner tonight my reverie was broken by the link announcer on TV telling us that there was to be a programme on the Worst Serial Killers; the ones that were able to kill and kill before finally being tracked down by the police.

What? The worst serial killers? Surely the ones that got away with it enough to become serial killers were the ones that were good at it? On that basis should it not be the Best Serial Killers? The worst ones might not even have managed to kill anyone.

Once again I know what they meant to say, and probably so did pretty much everyone else, so what does it matter? Well, for me, it is yet another example of sloppy speaking which, from the media, is pretty much criminal. The most notorious serial killers would have worked, so why not say that?

As they murder the language with such frequency, will they be featured in the programme?

Oh well. They’ve come with my medication again, I’ll have to go.

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Thoughts on Natural Disasters (or Acts of God?)

Reading that insurance companies might claim that the volcanic ash incident currently closing UK airspace was an act of God and thus not covered got me thinking of my own experience in trying to phone insurance company helplines.

I pictured something like:
Ring ring, “Welcome to the Acts of God customer service call centre. Your call is important to us, but our operator, whilst omnipotent and omnipresent, is busy right now. Please hold and your call will be answered shortly”
Cue music, then: “Your call is still in a queue. Your call is important to us, but right now we are experiencing a high demand. All calls are recorded on tablets of stone for training purposes”.
More music until just as you start to enjoy it “Your call is still in a queue. If your call is not urgent, you might try our web site at http://www.weknowwhoyouare.com”. Back to the music, but not where you left it.
Then “You may key in your 16 digit account number, followed by the hash key, on your telephone key pad, if you wish to, but we know who you are and what you want, so you don’t have to, but if it makes you feel better and helps pass the time feel free”, and, once again, the music cuts in.
Then a voice interrupts “Yes John, I know you are troubled about me”
Err, well, I’m a bit concerned that you’re not too happy up there? I mean I’ve been chugged down the high street for the victims of the earthquake and the cyclone and now this volcanic eruption has caused my holiday flight to be canceled and the insurance company won’t pay out for my car hire and hotel ‘cos they say it’s an act of God and, well, what can I do?
“John, these are not acts of God, they are a natural disasters, but your insurance company is right; natural disasters are covered in their exclusions. Did I not give you two good eyes to read the small print?”
Well, yes, but the eyes aren’t too good these days .
“And is not self abuse a contributing factor? And were you not warned about this and the consequences?”
Well, maybe you’re right.
“Of course I am right! Now, how may I help you?”
Well I was worried that you were angry or something with all of this trouble around the world, so are we going to have any more acts, I mean natural disasters? I mean what about the general election?
“John, the outcome of the election will not be a natural disaster. It may be a supreme act of folly, but you were not created perfect. I can only hope that you learn from your mistakes and, although you have shown little evidence of being able to do so, I above all must have faith in you to get it right one day. Now, is there anything else I can help you with today?”
Well, no. Thank you.
“You are welcome. You will receive an email within the next 24 hours to give feedback on your experience with our helpline. Goodbye”.

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election e-hype? Evening Standard article

Great article by Roy Greenslade in last night’s London Evening Standard (14 April 2010, page 35) on how doorstep campaigning is still the way to go. Completely ruined the post I had planned on the same subject though!

Not sure if you can find it on line, but well worth checking out. Just to quote one line; “There is, at present, no substitute for knocking on doors and speaking at the hustings”. I couldn’t agree more.

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letters to the editor #14 – share the election

Sir

I was saddened to read of the loss of the Polish president and colleagues in the recent air disaster, and my condolences go out to the familes of those lost and the Polish people. I understand that a general election has been called in Poland as a result.

Given that there are lots of Polish people living here in the UK, many of whom are families of gallant allies that have resided here since helping us defeat the Axis powers in WW2, and that we also have a general election in the offing, is this not a chance to merge our countries under a single leadership? It could save costs by having just the one election and we might end up with a much better government (it couldn’t be any worse surely).

Suddenly our general election might be of interest after all.

Yours

Saddened of Swindon

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